Privacy Policy

Last Updated: 2025-05-05

1. Introduction

CSNades respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Information You Provide

We may collect information that you provide directly to us, including:

  • Account information (username, email address, password)
  • Profile information
  • Content you submit (videos, descriptions, comments)
  • Identifiers provided for features like Faceit Stats (e.g., nickname, Steam ID)
  • Communications with us

2.2 Automatically Collected Information

When you access or use our service, we may automatically collect certain information, including:

  • Usage information (pages visited, time spent, actions taken)
  • Device information (IP address, browser type, operating system)
  • Log data
  • Cookies and similar technologies
  • Analytics data collected via third-party services like Google Analytics

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our service
  • Create and manage your account
  • Process transactions
  • Send you technical notices, updates, and administrative messages
  • Operate features like Faceit Stats, potentially involving querying third-party APIs (e.g., Faceit API) with provided identifiers
  • Respond to your comments, questions, and customer service requests
  • Analyze usage trends to improve our service (e.g., via Google Analytics)
  • Protect against harmful or illegal activity

4. Third-Party Services and Data

4.1 Faceit Stats

When you use the Faceit Stats feature, we use the identifier you provide (e.g., nickname, Steam ID) to query the public API of third-party services like Faceit. We display the data returned by these services but do not permanently store the identifiers you input or the resulting statistics associated with your CSNades account, unless necessary for caching or short-term operational purposes. Your use of this feature is subject to the terms and privacy policies of the respective third-party services (e.g., Faceit).

4.2 Google Analytics

We use Google Analytics 4 (GA4) to collect and analyze information about how users interact with our service. This helps us understand usage patterns and improve CSNades. GA4 may collect information such as your IP address, device type, browser type, pages visited, and time spent on the site. This information is collected in an aggregated and anonymized or pseudonymized manner where possible. Google's ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can opt-out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

4.3 User Content Storage

As mentioned in our Terms of Service, User Content you submit (like videos) is stored on our servers to make it available through the CSNades service. We implement security measures to protect this data. If you are the original author and wish to have your content removed, please follow the procedure outlined in the Copyright Infringement section of our Terms of Service.

5. Sharing of Information

We may share information about you in the following circumstances:

  • With service providers who perform services on our behalf
  • To comply with legal obligations
  • In connection with a business transaction
  • With your consent or at your direction
  • Cookies: Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies.
  • Promotional Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails.
  • Analytics: You can opt-out of Google Analytics tracking as described in Section 4.2.
  • Content Removal: Original authors can request removal of their submitted content as described in Section 4.3 and our Terms of Service.

6. Data Security

We implement reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems.

7. Your Choices

You have several choices regarding your personal information:

  • Account Information: You may update, correct, or delete your account information at any time by logging into your account.
  • Cookies: Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies.
  • Promotional Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to this Privacy Policy

We may modify this Privacy Policy from time to time. If we make material changes, we will provide notice through our service or by other means.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@csnades.eu.